Gift-giving is extremely personal and close to our hearts. Whether it be sending a secret gift to a close friend or relative, sending a gift to someone who has just lost a loved one, or a gift for someone who you simply can’t spend their special day with - Bockers and Pony takes the very best care in ensuring your gift or hamper is received with as much love as you ordered it with.
Here is what our beautiful customers had to say about us.
Hi, I just wanted to let you know I received my order last week and am delighted. Not only was it shipped as promised, the packaging was lovely and the rabbit lamp is just gorgeous. My daughter was going through a phase of having bad dreams every night, so I thought the lamp might help. Suffice to say, she hasn\'t had a bad dream since the first night her bunny arrived! Thank you! Jacinta
Hi there, I ordered a baby girl present a few weeks back. I wanted to let you know that we received a lovely note from Jackie saying that our gift trumped all others. Thanks!
On our Service:
Hi Leonie, I just wanted to send an email to let you know my friend Sarah absolutely adored her surprise - she particularly commented on the beautiful way it was wrapped, which was all thanks to you! So, all in all; a fantastic response! I also wanted to again say thank you to you for your impeccable service and gorgeous gift ideas - you were so sweet, patient and I very much appreciated how easy and enjoyable you made the ordering process! And a big thank you to the Bockers and Pony team, who, throughout the years and many occasions have provided me with adorable gifts, provided my mum with the joy of being able to send her little girl plenty of goodies even though we don\'t live close - and now, my own friends, as I am using your services to spread joy to all of my near and dear. Kind regards, Marie
Many thanks for such outstanding customer service. From my first phone call yesterday afternoon, through to the incredibly prompt delivery this morning of such stylish hampers. I would recommend your company to anybody.
With much appreciation. Tanya
Hi Leonie I just received the delivery I ordered below (i.e. 1.5 hours after order placed). I am so so so impressed both with the speed of service, and the contents! As are my workmates. Just want you to know you now have a customer for life + potentially a few more new customers. I randomly found your site when searching for baby gifts. Also, I have never fedback on a service before so please do take this as a very real complement to your company!
Thank you very much, Alex
Dear Leonie, People probably don\'t compliment enough. Just wanted to email and say thanks. The present was gift wrapped amazingly. I was very happy with the whole buying experience and how quickly the present was delivered.
Kind regards, Rhys
Hi Leonie & Team, Thank you so much for putting me on the VIP service. I am extremely impressed with your efficiency and for all your assistance in getting this to our Director who is leaving us today. I will definitely be recommending your services our company, the largest serviced office provider in the world. Your services and efforts are much appreciated and have a most lovely weekend ahead!
Brilliant thanks very much I will definitely use your company again, I have been very impressed with your service. I am sure Pauly will love his gift too. Thanks for helping take the stress out of ensuring gifts getting to their recipients whilst arranging from overseas. Always stressful.
Hi Leonie, I wanted to let you know that we received the gift from you today and we have already polished off the rum balls, which were delicious. As for the chocolate, we divided that up with my parents who were visiting today so we will all get to enjoy those. Thank you very much for this. Things go wrong in all businesses but I believe what sets most businesses apart is how they deal with these problems. You have done everything possible along the way and more with the gift today, so it is greatly appreciated.
Just had a lovely phone call from my cousin Gabrielle. She was so happy with her hamper and sent me a photo it looked gorgeous, this is the first time we have spent our birthdays apart we have had afternoon tea together as a celebration for lots of years but she has moved to Melbourne, and now in our fifties we must be more creative.
Hi Bockers & Pony team, I just wanted to drop you all a line to let you know how much our wonderful Mums\' loved their rum balls & fruit cake plus the Very Prompt delivery (fantastic service) and were enjoyed by all the family that popped in on Mothers Day.
Many thanks Linda in Perth
Hi Leonie Just wanted to say thanks for arranging the Christmas hamper last week for a sick colleague in Sydney, on behalf of his colleagues in Shell. He was most appreciative and impressed by the hamper and its presentation.
Well done, Kiah
Good morning Leonie, Thank you so much - we have had rave reviews already and comments on the stunning packaging! Hope you manage to get some rest over the Christmas break and at least get to sip some champagne and relax. We shall look forward to a great 2015 for all,
With regards, Barbara
Leonie, Our executive team received their hampers last night at dinner, and they LOVE them! We are getting nothing but good feedback this morning. They particularly love the jelly beans (“something for the kids”) and the Veuve (“not just a crappy red like other hampers”). They said these hampers are much better than last year. We’ll definitely be using Bockers again!
Merry Christmas, Charlotte
Hi Leonie, Thank you so much for helping me with my hamper orders – from the emails I have just received they are a massive hit! I will definitely be using your company again and recommending to my colleagues.
Kind regards and Merry Christmas! Bree
Dear Leonie, Just a quick note to thank you for offering such a superb line of gifts and service. The recipients of the custom hamper delivered on our behalf on Tuesday where overwhelmed with not just the gift but the presentation and wrapping! So, many thanks again and I will most definitely be using Bockers & Pony again.
Kindest regards Julie
Dear Leonie, Thanks so much for letting me change my hamper to fit it to what my dad likes. He loved it. I continue to be so impressed with your business and approach. Well done and thank you, Emma
Good Morning, I just wanted to drop you a quick line to say thank you very much for the Easter Boxes my family received. Not only did I find your service prompt and helpful the boxes went down a treat and everyone loved them. I must admit I’m very apprehensive about purchasing items on the internet but have little choice as I’m currently working in WA however your online business has proved me wrong. Thank you again and keep up the good work, I look forward to dealing with you in the future
Whatever the gift, whoever the recipient, you are bound to find the perfect ‘something’ at Bockers & Pony. Visit our website, www.bockersandpony.com.au or call our head office on 1300 132 663, where our experienced and helpful staff will help you with all your gifting needs