Bockers & Pony | Australia Wide Gift & Hamper Delivery

NEXT DAY DELIVERY AUSTRALIA WIDE 

Bockers & Pony are proud to deliver hampers Australia wide with a courier, providing excellent track and trace ability, amazing customer service and an efficient delivery record.

The cost for a hamper delivered next day Australia-wide is $16.95 including GST.

If your order is placed before 3:30pm, most hampers will be delivered on the next business day. Deliveries to most capital cities within Australia, are all next day. It will take additional 1-2 days to regional locations.

You can place your order in advance and choose a future preferred delivery date on the 'preferred delivery date' calendar when ordering online. Please place your order early to avoid any disappointment and to give us the perfect opportunity to ensure that your hamper arrives on your preferred delivery date.

If you are organising the hamper to be delivered to a residential address, please provide the recipients telephone number when ordering online. We give our courier the authority to leave parcels if the recipient is not at home. This only happens when the courier deems this to be safe.

All of our hampers are delivered with a reliable and efficient courier service.

All hamper deliveries are made from Monday to Friday between 9AM and 5PM. We are unable to deliver on Weekends or Public Holidays.

 

MELBOURNE SAME DAY DELIVERY 

For Melbourne same-day delivery, the cost is $25.95 including GST. If your order is placed before 1.30pm, your hamper will be delivered the same afternoon to Melbourne Metropolitan Suburbs. These suburbs are within a 20km radius of the Melbourne CBD. This is provided that all information is correct and the recipient is available to receive the delivery. This promise applies to single hamper deliveries and does not include large corporate orders.

For orders placed after 1.30pm or outside the 20km CBD radius, your hamper will be delivered the next business day. This includes deliveries to rural Victoria. 

 

SYDNEY SAME DAY DELIVERY 

For Sydney same-day delivery, the cost is $25.95 including GST. If your order is placed before 1.30pm, your hamper will be delivered the same afternoon to Sydney Metropolitan Suburbs. These suburbs are within a 20km radius of the Sydney CBD. This is provided that all information is correct and the recipient is available to receive the delivery. This promise applies to single hamper deliveries and does not include large corporate orders.

For orders placed after 1.30pm or outside the 20km CBD radius, your hamper will be delivered the next business day. This includes deliveries to rural NSW.

 

PO BOX DELIVERY

For Deliveries to PO Box addresses, parcel lockers and RMBs (registered mail bags) the cost is $25.95 including GST. If a PO Box delivery address is provided, the subsequent delivery times may be longer than stated above. If a delivery to a PO Box is chosen, the courier will leave a calling card for the recipient to collect their hamper from their local post office.

 

MULTIPLE DELIVERIES

If you are placing a large corporate order with multiple hampers we are happy to discuss delivery timeframes with you or you can call us on 1300 132 663.

REDELIVERIES

Non delivery due to inaccurate information or unforeseen circumstances will be charged an additional $16.95. Goods requiring re-direction to an alternative address will incur an additional deliver charge of $16.95. Futile delivery due to an inability to gain access to the premises resulting in a new delivery will incur an additional delivery fee of $16.95.

HOSPITAL DELIVERIES

We deliver to hospital inpatients. But please note that each hospital has strict guideline for delivery to patients. Please provide as much details as possible including the hospital name, the ward and bed number, room numberand the accurate name under which the patient is registered at the hospital.

If we are unable to deliver your gift to the patient due to early discharge, we will require an alternative address and this may incur a redlivery fee.

 

CHRISTMAS DELIVERIES

During the last 2 weeks of December, our couriers experience an unprecedented volume of hamper deliveries. Please allow an extra day for delivery. We will endeavour to have your hampers delivered as close to your preferred delivery date as possible. 

Please keep this in mind and order early to avoid any disappointment! If you are concerned about a delivery, please feel free to email [email protected] or call us on 1300 132 663 to ascertain the status of your order during this festive season.

 

INTERNATIONAL DELIVERIES

International deliveries can only be organised with prior consultation with Bockers & Pony. This is due to the complexity of customs regulations and freight charge variations sending parcels around the globe.

 

OUR DELIVERY PROMISE TO YOU

We pride ourselves on our ability to deliver hampers quickly and efficiently. We always endeavour to deliver your hampers as close to your preferred delivery as possible. If your order is not delivered on your preferred delivery date, we are unable to cancel your order or credit your transaction.

If you have any further questions, queries or concerns, please feel free to call us on 1300 132 663 or email us at [email protected]. We will respond as quickly as possible.