1. On Line
Shop with security and ease with our On Line Ordering System. Bockers & Pony has partnered with PayPal to bring you the most up to date and on-line shopping experience.

2. By Phone (8:30am until 5:30pm, Mon-Fri)
Office 1300 132 663

3. By Email
Email sales@bockersandpony.com for assistance with your tailored requests or information regarding your next Corporate Project. No request is too difficult and no project too obscure. A member of our friendly team will call you on the same business day.

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Making An Order
Placement of an order constitutes entering into the terms and conditions set out in this section. Bockers & Pony will confirm your order by email. You will receive confirmation that your order has been processed and an electronic invoice. Bockers & Pony reserve the right to substitute a product temporarily not available for a product of equal or greater, quality and cost. This includes packaging and ribbon. Bockers & Pony's agreement with you comes into existence once Bockers & Pony has confirmed your order and your payment has been processed. Orders will not be dispatched until payment in full has been received.

Cancellation Of Orders
If you wish to cancel your order, please contact Bockers & Pony immediately on 1300 132 663. Once payment for an order has been accepted, cancellation is at the discretion of Bockers & Pony.

Returns And Exchanges
In the unfortunate event that a gift has been damaged through the delivery process, please call Bockers & Pony to organise for the gift to be returned and a replacement organised.

Sale Of Liquor
Under the Liquor Control Act 1988, it is an offence to supply alcohol to a person under the age of 18 years and for a person under the age of 18 years to purchase or receive liquor. For all gifts with alcohol included, please ensure that the recipient is aged over 18 years and is available to receive the delivery.