For deliveries within Victoria, the cost is $9.95 including GST. If your order is placed before 1:30pm, your gift will be delivered the same afternoon to Melbourne Metropolitan Suburbs. These suburbs are within a 10km radius from the CBD. We GUARANTEE this service or your gift is FREE. This is providing that all information provided is correct and the recipient is available to receive the delivery. This guarantee applies to single gift deliveries and does not include large corporate orders.
For orders placed after 1:30pm or outside the 10km CBD radius, your gift will be delivered the next business day. This includes deliveries to rural Victoria.
All gift deliveries are made from Monday to Friday and gifts are not delivered on Weekends or Public Holidays.
All Interstate Deliveries
Bockers & Pony are proud to deliver gifts Australia wide with a courier providing excellent track and trace ability, amazing customer service and an efficient delivery record. The cost for an individual gift delivery is $14.95 including GST.
If your order is placed before 3pm, most gifts will be delivered on the next business day Australia Wide. Deliveries to capital cities such as Sydney, Brisbane, Canberra, Hobart, Adelaide, and Perth, within Australia, are all next day. It will take 2 days to remote locations such as Darwin and Broome, for example.
You can order in advance and choose a future preferred delivery date on the 'preferred delivery date' calender when ordering online. Please place your order early to avoid any disappointment and to give us the perfect opportunity to make sure that your gift arrives on your preferred delivery date.
All of our gifts are delivered with a reliable and efficient courier service. Please consider this when providing the delivery address for your gift. If a PO Box delivery address is provided, we are unable to use our courier and the subsequent delivery times may be longer than stated above. Parcels to PO Boxes can only be sent with Australia Post.
Providing a corporate address for delivery is always 100% reliable. If you are organising the gift to be delivered to a residential address, please provide the recipients telephone number. We give our courier the authority to leave parcels if the recipient is not at home. This only happens when the courier deems this is be safe and if a successful delivery cannot be made, the courier will leave a caling card for the recipient to re-organise delivery at a more convenient time or location.
When ordering online and sending multiple gift deliveries to the same address, the delivery charge remains at $14.95 including GST.
If you are placing a large corporate order with multiple gifts we are happy to discuss delivery timeframes with you or you can call us on 1300 132 663.
Bockers & Pony are unable to guarantee preferred delivery dates during the last 2 weeks of December. We generally require a little more time to be able to process orders and have them delivered with our courier. Please order early to avoid any disappointment! If you are concerned about a delivery, Please feel free to email firstname.lastname@example.org or call us on 1300 132 663 to ascertain the status of you order during this festive season.
International deliveries can only be organised with prior consultation with Bockers & Pony. This is due to the complexity of customs regulations and freight charge variations sending parcels around the globe. Bockers & Pony will continue to send gifts overseas for current corporate clients with an existing relationship.